Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Payment information (processed securely via Stripe)
• Attendee details for ticket bookings
• Communications you send to us
• Account credentials (email and password)

2. How We Use Your Information

We use the information we collect to:

• Process your ticket orders and deliver tickets
• Send order confirmations and updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Payment processors (Stripe) to process transactions
• Event venues when required for ticket validation
• Service providers who assist with our operations
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. All payment data is processed through Stripe's PCI-compliant secure platform. However, no method of transmission over the Internet is 100% secure.

5. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and for authentication purposes. You can control cookie preferences through your browser settings.

7. Contact Us

For privacy-related inquiries, please contact us at privacy@freshpathtickets.com or write to us at 123 Sports Avenue, Dublin 2, Ireland.